FAQ
Explore answers to the most common questions about Kzture’s luxurious perfumes—ingredients, usage, care, and more—all in one place
Our perfumes typically remain fresh for 24 months after opening. Look for the Period After Opening (PAO) symbol on the bottle — an open jar icon with “24M” indicating 24 months of safe use.
Yes, all Kzture perfumes are 100% vegan. We do not use any animal-derived ingredients like musk, honey, or milk. Our commitment to conscious beauty ensures ethical and plant-based formulations.
Absolutely. Kzture is a 100% cruelty-free brand. None of our perfumes are tested on animals at any stage of development or production.
Yes, our perfumes are dermatologically tested and crafted with skin-friendly ingredients. However, we recommend a patch test if you have highly sensitive or allergy-prone skin.
Yes, Kzture perfumes are free from Parabens, Phthalates, and Formaldehydes. We focus on clean, luxurious formulations that respect both your skin and the environment.
The shelf life of Kzture perfumes is 3 years (36 months) from the date of manufacturing. You’ll find this information on the bottle or outer packaging.
Once you place an order, you’ll receive an order confirmation email and a SMS with the full details.
If your payment is declined, please double-check your payment details and try again. For persistent issues, contact our support team at support@kzture.com or call us at +91-XXXXXXXXXX.
You may cancel your order before dispatch by reaching out to our team. Once dispatched, you can refuse the package upon delivery. Refunds will be processed once the item is returned.
We’re very sorry! Please contact us at support@kzture.com with images of the damage. We’ll arrange for a replacement or refund as quickly as possible.
Of course. You can reach us by email at customer@kzture.com or by phone at +91-8100401110.
You can subscribe for restock alerts on the product page or contact us — we’ll gladly inform you about the availability or suggest alternatives.
Just click on “Forgot password” on the login page. Enter your email and follow the instructions to reset it.
Yes. Log in to your account, go to “My Profile”, and click “Change Password”.
No, you can checkout as a guest. However, creating an account helps track orders, save addresses, and receive exclusive updates.
We accept all major Credit Cards, Debit Cards, UPI, Net Banking, and Cash on Delivery (COD).
You’ll receive a shipping confirmation email and SMS with your tracking number.
Use the tracking link sent via email/SMS or log into your account and view your order history.
While we strive for timely deliveries, occasional delays may occur. Feel free to contact our team for updates.
Unfortunately, once dispatched, shipping methods cannot be changed.
Currently, we only ship within India, but global delivery is on our roadmap.
Due to the nature of fragrance products, we do not accept returns. However, damaged or defective items will be replaced immediately. For more visit https://kzture.com/cancelation-refund-policy/
Yes, Kzture is proudly Made in India with globally sourced ingredients and a commitment to quality and luxury.
Our perfumes are crafted in India, using fragrance oils sourced from France, Switzerland, and Italy.
Absolutely. We follow sustainable practices, from sourcing to packaging, and are working toward 100% eco-conscious operations.
Kzture blends modern perfumery with nature-inspired ingredients, ensuring both luxury and skin-safe formulation.
Yes, every batch undergoes rigorous testing and quality checks, including IFRA compliance for fragrance safety.
Yes, every batch undergoes rigorous testing and quality checks, including IFRA compliance for fragrance safety.
Free Delivery
Get Free Cost Delivery*
Easy Payment
All Types of Digital Payments
Track Order
Keep Track of Your Order
Have Questions?
Get Expert Solutions in One Touch